NEW CLIENT PRE-ONBOARDING KIT

Welcome to Gana Pay, your trusted partner in fostering organizational growth and excellence. We are privileged to collaborate with you and are committed to enhancing your institution’s operational capabilities.

To facilitate a seamless integration of our services, we’ve provided a detailed checklist and essential information below. Should you have any inquiries or require further assistance, please do not hesitate to contact your dedicated Gana Pay advisor. Please keep this page for your reference.

Required Documentation for Service Initiation:

Please gather the necessary documentation for Gana Pay prior to the commencement of services. We recommend beginning the collection of these documents to be submitted concurrently with your PEO Employer Kit to ensure a timely and efficient start to our partnership.

  1. Current Payroll Register - Include job titles and departments to ensure continuity and accuracy in payroll processing.
  2. Employee Direct Deposit Information - Such as a voided check or bank statement for setting up payroll processing (Your employees will provide this during their Electronic Employee Onboarding Process).
  3. Current Employee Garnishments and/or Child Support Orders - To ensure compliance with legal withholding requirements from the start.
  4. SUTA Number also known as Reemployment Tax Account Number.
  5. 3 Months Full Bank Statements - To verify financial stability and cash flow.
  6. Certificate of Insurance - Listing Gana Pay LLC as additional insured for General Liability and Commercial Auto (If Applicable), ensuring all contractual insurance requirements are met.
  7. Current Employee Handbook - To review current HR policies and integrate with Gana Pay’s standards.
  8. Current Safety Handbook - Critical for assessing risk management practices and integrating safety protocols.
  9. Retirement Plan Documents and IRS Letter of Determination (If Applicable)

Gana Pay efficiently manages garnishment processing by adhering to federal and state allowances. The associated fees are deducted from employee wages via payroll, but this occurs only after receiving court approval.

Payments are disbursed to the designated court or payee either by mail or electronically, typically one day after payday. Please ensure that your employees are informed of this procedure.

Direct Deposit is offered where state laws allow it. Direct deposit information must be accurate. Pay cards can be provided to your employees when requested should they not wish to use direct deposit into a bank account.

Before Gana Pay can commence services, your company must list Gana Pay LLC as an additional insured on your General & Professional Liability and Auto Liability insurance policies.

You are required to provide a copy of your insurance coverage that aligns with the stipulations outlined in our Service Agreement and is authorized to operate in every state where you conduct business.

Services and coverage provided by Gana Pay will only commence upon receipt and verification of your insurer's certificate. Payroll processing will be on hold until we have this certificate on file.

WORKERS’ COMPENSATION

certs@gana-pay.com

Insurance Requirements for General & Professional Liability and Commercial Auto

Please direct all requests for workers' compensation certificates to Gana Pay. Ensure you include the recipient's / certificate holder’s name, address and email address with each request.

4475 US HWY 1 S Unit #301 ~ St Augustine, FL 32086
904-587-4459 (P)






PAYROLL

Confidentiality - be specific as to who we may contact regarding payroll data, and who we may not contact:

WORKERS' COMPENSATION

HUMAN RESOURCES

BENEFITS

SAFETY & RISK MANAGEMENT

ACCOUNTING

- Include needed reports
401(k) - be specific - provide a specific format if needed including report frequency. Note: At year end we provide a comprehensive report for your 401(k) filing
LOCATION INFORMATION – For EACH location, terminal, office drop yard, etc. complete the following form
MAILING ADDRESS
PHYSICAL ADDRESS if different from Mailing Address above
PHONE NUMBER
LOCATION TAX INFORMATION

*Only applicable for clients registered in states other than Florida

***PLEASE COMPLETE THIS FORM FOR EACH LOCATION**

HUMAN RESOURCES AND BENEFITS

Please submit a copy of your PTO agreement to us if you want it tracked through payroll.



Feedback

Scroll to Top

We’re here to help! Share your feedback or request support.

Thank you for reaching out to us. Please fill out this form to let us know how we can improve or to report any issues you’re experiencing. We appreciate your feedback!